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Eyebrow Permanent Makeup 

Frequently Asked

thoroughly answered

What is Permanent Makeup?

Permanent Makeup is a type of cosmetic tattoo where pigment is deposited into the bottom of the epidermis layer of the skin (regenerates every 1-3 years), instead of entirely the dermis layer (regenerates every 75 years like a body tattoo).

This means that although it is a tattoo, it fades with time to a lighter version of itself, although usually doesn’t fade to zero.

This is desirable because brow shape trends change, your face muscles and skin changes, hair colour changes, and you undoubtedly will want different brows at 55 than you did at 25.

Does getting PMU Brows hurt?

An effective topical anesthetic is used after the first portion of the procedure. The outline or structure of the shape created during the mapping portion of the service, must be kept before the anesthetic is applied and washes the markings away.

It only takes a few minutes.

Pain levels vary from person to person depending on skin sensitivity, present scar tissue from past procedures, hormone levels, and if you are a frequent smoker. Most clients describe it as a scratch – less painful than tweezing. Once the numbing is applied you should be quite comfortable. 

Every effort is made to ensure you remain comfortable during the procedure. If you have had body tattoos, this procedure in comparison is MUCH less painful.

What is the healing process like for PMU Brows?

A full explanation of the healing process will be given at the consultation portion of your appointment, and you may schedule a consultation beforehand if you would like more information before deciding to book the service. 

Healing can take anywhere from 5 to 14 days, and the experience truly varies per person, and also depends on the method of PMU applied. 

Ombre Brows tend to have more flaking than the Nano method. Most of my clients who get Nano say they “didn’t flake” – it was so minimal they didn’t notice it. Ombre tends to flake more since it is the entire surface area of the brow that is treated with pigment, as opposed to small hairstrokes. 

Either way, immediately after your procedure the brows will appear dark, and bold. They will continue to darken over the next few days and may feel tight like a sunburn. 

Follow your aftercare instructions, and keep them moist with the ointment provided. There may be some itchiness, but make sure you do not scratch. 

Your brows may begin to flake a few days in, and it is important to not touch, tug, or pick at these flakes and to allow them to fall off naturally. Once they do, your brows may appear very light in colour – this is normal for many people, however not every client experiences this.

Over the next 2-3 weeks the colour will reappear as the skin fully heals. Four weeks after your 1st appointment is when you will be able to see your result, please do not judge or worry before this time.

Permanent makeup is done in 2 sessions so please wait until after your brows have fully healed after the 2nd session (6-12 weeks later) before judging your result.

Can I wear makeup & foundation after I get my eyebrows done with Permanent Makeup?

No topical makeup on the brows for a minimum of 7 days or until all flaking is complete. Makeup can be bacterial and your brows need adequate time to heal to avoid irritation and/or infection. You may apply your makeup around the area but avoid the brows.

Will I still need to pluck/tweeze my eyebrows after I get Permanent Makeup done?

The procedure does not affect brow hair growth, so tweezing, waxing, and maintenance will still be required if desired.

This will be easier to do now that you’ll have the shape already defined and ready to follow.

What do I do before my Permanent Makeup appointment / What is the pre-care?

When you book your appointment online you will read through and agree to follow all the pre-care instructions.

A few of these instructions are listed below, but there are other restrictions that may apply to you.

Please read through the intake forms thoroughly to ensure you are a candidate at the time you intend to book. 

  • 24 hrs before your appointment AVOID EXCESS Caffeine (if you have 1 cup in the morning, that is fine, but no more). Including:
    • Coffee
    • Caffeinated sodas/ Energy drinks
    • Caffeinated teas
    • Caffeinated supplements or substances such as “Awake” Chocolate.
  • 48 hrs before your appointment AVOID ALL:
    • Alcohol
  • 72 hrs before your appointment AVOID ALL:
    • Oral fish oil supplements, 
    • Vitamin E supplements
    • Niacin
    • Curcumin
    • Blood-thinning pain medication (including ibuprofen, aspirin, advil- but Tylenol is OK).

These instructions are very important and must be taken seriously. Otherwise, these actions have a negative impact on your healed result.

Please know if you do not follow these instructions, you run the risk of being sent home if your skin does not react well. Your procedure will need to be rescheduled with a new deposit paid.

What do I do after my PMU Brow appointment / What is the after-care?

Aftercare instructions will be explained during the consultation portion of your appointment, or if you come for a consultation beforehand.

You will be given access to the online PMU Eyebrow Guide which is an all-in-one incredible source for you to use throught the life of your brows. 

Instructions include but are not limited to:

1. Blotting your brows with damp cotton rounds (provided in your kit) once you leave your appointment, every 15 minutes for the first 2 hours.

2. Cleansing the brows the night after your appointment and the next morning, and once a day therafter (mild, gentle cleanser of your own).

3. Applying a healing ointment (provided in your kit) 3-5 times a day for 7-10 days, or until all the flaking is complete. 

4. Keeping the brows away from water/humidity and sweat for the first 7-10 days (no working out, sauna or hot tub etc.) They should not be wet for very long at any point- be quick about cleansing them, and quickly pat dry. 

5. Not touching or picking them during the healing process. Keep them clean.

6. No tanning or long periods of sun exposure for 30 days after your appointment. A hat while they are flaking, and then SPF after flaking is complete. Make sure to book your appointment away from any sunny vacations. 

What is your Cancellation & Rescheduling Policy for Permanent Makeup Procedures?

Please understand this is a “by appointment” business where only a couple of procedures can be done in a day due to the nature of the intricate procedure and standards I hold. I take my time with each client to ensure VIP treatment & results. Please value my time as I value yours. 

NO rescheduling is permitted within:

72 hours for PERMANENT MAKEUP appointments.

48 hours for NON-PERMANENT BEAUTY & LASER appointments.

Rescheduling outside this time frame will result in a loss of your deposit, and a new deposit will be required to book a new appointment.

“No Show” : When no notice is given for a missed appointment, the balance for the missed appointment and an additional deposit must be paid in order to re-book.

Please be punctual. All arrivals later than 10 minutes will be considered a “No Show”

Deposits are always non-refundable. No exceptions. This includes if you present with any contraindications or have not followed the pre-care for your appointment.

If you need to reschedule your appointment, please email info@opiabrowsandbeauty.com

What is your Cancellation & Rescheduling Policy for other Beauty Services?

NO rescheduling is permitted within:

24 hours for NON-PERMANENT BEAUTY appointments.

Rescheduling outside this time frame will result in a loss of your deposit, and a new deposit will be required to book a new appointment.

“No Show” : When NO notice is given for a missed appointment, the balance for the missed appointment and an additional deposit must be paid in order to re-book.

Please be punctual. All arrivals later than 10 minutes will be considered a “No Show”

Deposits are always non-refundable. No exceptions. This includes if you present with any contraindications or have not followed the pre-care for your appointment.

If you need to reschedule your appointment, please email info@opiabrowsandbeauty.com

If you need to cancel/reschedule your appointment, email info@opiabrowsandbeauty.com.  If less than 24 hours or no notice is given of a cancellation you may be ineligible to book another appointment at OPIA.

How can I pay?

Deposits are paid via PayPal or E-Transfer at time of booking, and the balance will be due at your appointment via DEBIT, CASH or E-Transfer. Sorry, no Credit Cards.


Note: if you are trying to book online but cannot pay your deposit with PayPal, email ashely@opiabrowsandbeauty.com to make alternate arrangments. 

What if I’m late?

Please be punctual. All arrivals later than 10 minutes will be considered a “No Show”. 

If you know you will be a little late and give notice that is appreciated. However, past a certain amount of time your appointment will still be lost.

Exceptions will not be made and will result in a cancellation. 

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